How we process personal data and use website analytics at TrustBoost.

This Privacy Policy explains how TrustBoost processes personal data collected through the website and related services, including public pages, contact forms, sign-in, registration, and account recovery flows.

For the purposes of this Policy, TrustBoost acts as the controller of personal data unless a separate agreement, offer, or notice states otherwise for a specific service.

Depending on how you interact with the website or platform, we may process your name, email address, Telegram identifier or username, message content, account details, device and browser information, IP address, sign-in logs, page activity, and security logs.

When you use the platform itself, we may also process service-related data such as orders, completion statuses, financial operations, internal balances, payouts, support requests, and other information needed to operate the product.

We process personal data to create and maintain user accounts, authenticate users, provide access to platform features, communicate with users, handle messages sent through the website, run financial and operational processes, maintain security, prevent misuse, and improve the service.

We may also use data for website analytics, troubleshooting, service reliability, and compliance with applicable Ukrainian law.

Personal data is processed in accordance with the Law of Ukraine On Personal Data Protection and other applicable legal requirements. Depending on the context, the legal basis may include your consent, the necessity to enter into or perform a contract, legal obligations, or our legitimate interest in security, analytics, and the proper operation of the service.

We may use Google Analytics 4 to collect visit statistics and understand how users interact with the website. This may involve cookie identifiers, browser and device data, viewed pages, referral sources, interactions with site elements, and similar usage events.

We do not intend to send message contents, passwords, financial data, or other directly identifying information to Google Analytics. You can manage cookies through your browser settings, though restricting cookies may affect certain site features or analytics.

We may share personal data with contractors and service providers only to the extent necessary to operate the platform, including hosting, analytics, email, payment infrastructure, cloud services, technical support, and other tools used by TrustBoost.

These parties process data either under our instructions or under their own processing terms as part of the services they provide. We may also disclose data where required by law, in response to legitimate government requests, or to protect our rights and legitimate interests.

Some technical providers, including analytics or cloud infrastructure services, may process data on servers located outside Ukraine. In such cases, we aim to work with providers that apply appropriate technical and organizational safeguards.

We keep personal data only for as long as necessary to fulfill the purposes described in this Policy, perform contractual obligations, comply with legal requirements, resolve disputes, maintain security, and confirm user actions or transactions in the system.

You have the right to know the sources of collection and location of your personal data, understand the purpose of processing, access your data, request correction of inaccurate information, withdraw consent where processing is based on consent, and request restriction or deletion of data where provided by law.

You may also file a complaint with the Ukrainian Parliament Commissioner for Human Rights or seek judicial protection if you believe your data protection rights have been violated.

We use technical and organizational safeguards designed to protect personal data from accidental loss, unauthorized access, alteration, disclosure, or other unlawful use. That said, no method of internet transmission is absolutely secure, so we also encourage users to follow basic digital security practices.

If you have questions about this Privacy Policy or the processing of personal data, you can contact us at info@trustboost.org.

We may update this Privacy Policy from time to time. The current version will always be published on this page. Continued use of the website after an updated version is published means you have reviewed it.